Thursday, December 27, 2012

Top 20 Common Interview Questions and Answers

First and foremost congratulations if you have an interview! That in itself is commendable, so now you just want to make sure you come across in the best possible light. I have been asked numerous times what to do in preparation for interviews. Whilst there is no way of predicting exactly what you will be asked, here are 20 common questions that tend to come up. This is by no means an exhaustive list. The purpose is to illustrate the importance of preparation and refreshing your memory regarding specific projects and situations.

1- Tell me about yourself. This is probably the most asked question in an interview. It breaks the ice and gets you to talk about something you should be fairly comfortable with. Have something prepared that doesn't sound rehearsed. It's not about you telling your life story and quite frankly the interviewer just isn't interested. Unless asked to do so, stick to your education, career and current situation. Work through it chronologically from the furthest back to the present.

2- Why are you looking for another job (or why did you leave your previous job)? On the surface this appears to be a simple question, yet it is easy to slip. I would suggest not mentioning money at this stage as you may come across as totally mercenary. If you are currently in employment you can say it's about developing your career and yourself as an individual. If you are in the unfortunate position of having been downsized stay positive and keep it brief. If you were fired you should have a solid explanation. Whatever your circumstances do not go into the drama and detail and stay positive.

Top 20 Common Interview Questions and Answers

3- What do you know about this organisation? Do your homework prior to the interview. Doing the background work will help you stand out. Find out who the main players are, have they been in the news recently? You're not expected to know every date and individual yet you need to have a solid understanding of the company as a whole.

4- Why do you want this job? This questions typically follows on from the previous one. Here is where your research will come in handy. You may want to say that you want to work for a company that is x, y, z, (market leader, innovator, provides a vital service, whatever it may be). Put some thought into this beforehand, be specific and link the company's values and mission statement to your own goals and career plans.

5- Who are our main competitors? This shows you really understand the industry and the main players. Think about a few and say how you think they compare; similarities, differences. This is a good opportunity to highlight what you think are the company's key strengths.

6- What would your previous co-workers say about you? This is not the arena for full disclosure. You want to stay positive and add a few specific statements or paraphrase. Something like "Joe Blogs always mentioned how reliable and hard working I was" is enough.

7- How do you handle stressful situations and working under pressure? There are several ways of addressing this one. You may be the sort of person that works well under pressure; you may even thrive under pressure. Whatever the case may be just make sure you don't say you panic. You want to give specific examples of stressful situations and how well you dealt with them. You may also want to list a few tools you use to help you, such as to do lists etc. It is alright to say that if you feel you are way over your head you will ask for assistance. It is equally acceptable to say that you work best under pressure if this is indeed the case and relevant to the particular role.

8- Are you applying for other jobs? If you are serious about changing jobs then it is likely that you are applying to other positions. It is also a way of showing that you are in demand. Be honest but don't go into too much detail, you don't want to spend a great deal of time on this. If asked about names of who you have spoken to it is absolutely legitimate to say you prefer not to disclose that information at this stage.

9- What are you like working in a team? Your answer is of course that you are an excellent team player; there really is no other valid answer here as you will not function in an organisation as a loner. You may want to mention what type of role you tend to adopt in a team, especially if you want to emphasis key skills such as leadership. Be prepared to give specific examples in a very matter of fact sort of way.

10- What sort of person do you not like to work with? This is not an easy one as you have no idea whom you would be working with. Even if you can immediately think of a long list of people you don't like to work with, you could take some time to think and say that it's a difficult question as you have always gotten on fine with your colleagues.

11- What is your greatest strength? This is your time to shine. Just remember the interviewer is looking for work related strengths. Mention a number of them such as being a good motivator, problem solver, performing well under pressure, loyal, positive attitude, eager to learn, taking the initiative, attention to detail. Whichever you go for, be prepared to give examples that illustrate this particular skill.

12- What is your biggest weakness? A challenging one, as if you so you have no weaknesses you are obviously lying! Be realistic and mention a small work related flaw. Many people will suggest answering this using a positive trait disguised as a flaw such as "I'm a perfectionist" or "I expect others to be as committed as I am". I would advocate a certain degree of honesty and list a true weakness. Emphasize what you've done to overcome it and improve. This question is all about how you perceive and evaluate yourself.

13- What has been your biggest professional disappointment/achievement so far? If asked about disappointments mention something that was beyond your control. Stay positive by showing how you accepted the situation and have no lingering negative feelings. If asked about your greatest achievement chose an example that was important to you as well as the company. Specify what you did, how you did it and what the results were. Ideally pick an example that can relate to the positions you are applying for.

14- What kind of decisions do you find most difficult to take? There is no right or wrong here. The logic behind this type of question is that your past behaviour is likely to predict what you will do in the future. What the interviewer is looking for is to understand what you find difficult.

15- Tell me about a suggestion that you have made that has been successfully implemented. Here the emphasis is on the implemented. You may have had many brilliant ideas, but what the interview is looking for is something that has actually materialised. Be prepared to briefly describe how it went from an idea to implementation stage.

16- Have you ever had to bend the rules in order to achieve a goal? Beware of this type of question! Under no circumstances is it necessary to break company policy to achieve something. Resist the temptation to answer and give examples, as what the interviewer is looking for is to determine how ethical you are and if you will remain true to company policy.

17- Are you willing to travel or relocate if necessary? This is something you need to have very clear in your mind prior to the meeting, if you think there is any chance this may come up. There is no point in saying yes just to get the job if the real answer is actually no. Just be honest as this can save you problems arising in the future.

18- Why should we hire you? This is an important question that you will need to answer carefully. It is your chance to stand out and draw attention to your skills, especially those that haven't already been addressed. Saying "because I need a job" or "I'm really good" just won't cut it. Don't speculate about other candidates and their possible strengths or flaws. Make sure you focus on you. Explain why you make a good employee, why you are a good fit for the job and the company and what you can offer. Keep it succinct and highlight your achievements.

19- Regarding salary, what are your expectations? Always a tricky one and a dangerous game to play in an interview. It is a common mistake to discuss salary before you have sold yourself and like in any negotiation knowledge is power. Do your homework and make sure you have an idea of what this job is offering. You can try asking them what the salary range. If you want to avoid the question altogether you could say that at the moment you are looking to advance in your career and money isn't your main motivator. If you do have a specific figure in mind and you are confident you can get it, then it may be worth going for it.

20- Do you have any questions for us? This one tends to come up every time. Have some questions prepared. This will show you have done some research and are eager to know and learn as much as possible. You probably don't want to ask more than 3 or 4 questions. Try and use questions that focus on you becoming an asset to the company. A generic one might be "how soon can I start if I were to get the job". Another idea is to ask what you would be working on and how quickly they expect you to be able to be productive. Remember to ask about next steps and when you can expect to hear back.

Bear in mind that the interview starts from the minute you walk into the building until you leave and are out of sight. Don't think that just because you have left the meeting room, you are "off the hook". You need to maintain an image of confidence, enthusiasm, competence, reliability and professionalism throughout.

One final question from me to you:

"What is the most bizarre question that you have been asked in an interview"? Thanks in advance for sharing. Good luck!

Want to read more articles written by Ana? Visit http://aimtobe.co.uk/life-and-business-coaching-blog/ where you will be able to get the full experience with images etc as well as sign up for a FREE coaching session.

Top 20 Common Interview Questions and Answers
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Ana Antunes da Silva
Aim to Be - Life & Business Coaching
http://www.aimtobe.co.uk
M: +44 (0) 7825 809134

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Tuesday, December 18, 2012

Just Because A Man-Woman Says They Need Space Doesn't Always Mean The Relationship Is Over

One day you meet this really fantastic person. There is strong chemistry there and so you think this is it. You immediately put yourself out there and instantly go "overboard" doing too many things to show the object of your interest and attention that you are very much in love. And when you thought it couldn't get any better, he/she says those dreaded words, "I need some space." You lose control of your thoughts and emotionally collapse and lash out. This eventually leads to an ending that is deeply disappointing.

Many men and women miss out on relationships with great potential simply because they assume "I need some space" always means the relationship is over.

"I need some space" is especially very confusing for men and women who grew up in an environment which was unstable. They easily get bothered by sudden changes and the "not knowing" what's going to happen next overwhelms, frustrates and depresses them.

Just Because A Man-Woman Says They Need Space Doesn't Always Mean The Relationship Is Over

The real tragedy here is that when you overwhelm a man or woman with your desperation, neediness and anger, you force him/her to actually think about ending the relationship. Your strong drive and determination to get attention and love is likely to get you into difficult situations because you want things going faster -- your pace, your call. What you get is men and women literally running for their lives, "It's best if we had no contact", or "Just leave me alone," or "You are too much for me".

This is why it's crucial that you understand that "I need some space" doesn't always mean I am no longer attracted to you or the relationship is over. Sometimes when a person says "I need some space" all they are saying to you is that, at this time, the value of what you are offering does not justify me taking a risk or investing more than I already have. Many men and women hesitate because they fear that they might be making the wrong decision and will regret it later.

If he/she asks for his/her "own space" don't automatically assume this is a pre-breakup situation.

1. Give him/her the "space" he he/she needs. This is his/her opportunity to come face to face with his/her feelings for you, don't get in his/her way. This may even be a chance for both of you to reassess what you have and work on what you might have in the future.

2. Ask him/her what possible compromises he/she is willing to make (may be meet once a week, weekends only, every other week? etc.) then give him/her the space he/she needs. If he/she refuses to compromise, then you know for certain that they're looking for ways to end the relationship. A person's body language will tell you more about their particular state of mind.

3. If he/she is willing to make some compromises don't force him or her to pay more attention to you than he/she is willing to. Repeated attempts to get back a man or woman who is "scared" for his/her life is completely useless. Only a significant space of time and a new type of approach will have any effect on someone whose guard is already up and whose sensitivity is razor-sharp.

4. It is important that you understand that giving him/her space does not mean you don't have anything to do with him/her. On the contrary, maintain your contact with him/her, but make the "contact moments" work to your advantage.

The most effective way to do this is employ a little playful resistance or what we commonly know as playing hard-to-get. Keep in mind that not all playing hard-to-get rules and actions are designed to make someone fall in love with you. Many of the popularly promoted playing hard-to-get "techniques" out there actually drive someone away instead of make them want you more.

The best kind of playing hard-to-get is one that creates more love than resistance. Using a little bit of playful resistance, you can create a "FRIENDLY SPACE" for fair negotiation, easily eliminate a man or woman's reservations about the relationship and concerns about making a long-term commitment and motivate him/her to take the action of risk and to want to invest more in you and the relationship.

When you understand this very engaging and bonding game, you can turn the "I need some space" into a "Let's try it again" or even "This is what I want!" Simply saying it to them is not enough, they need to SEE by your actions that you really understand what they want in a relationship.

Just Because A Man-Woman Says They Need Space Doesn't Always Mean The Relationship Is Over
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Christine Akiteng is an internationally renowned Sexual Confidence/Dating Coach and author of e-Books: The Art Of Seducing Out Of Fullness, Breaking A Bad Relationships Pattern, and Playing Hard-To-Get The Love Way.

http://www.torontosnumber1datedoctor.com

http://www.theartofseducingoutoffullness.com

http://www.playinghardtogettheloveway.com

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Saturday, December 15, 2012

What Is The Goal Of Negotiation

When people are asked what negotiation is, they would immediately say, "win-win". But win-win is not the definition of negotiation, it is its goal. So yes, the purpose of negotiation is to give both parties the chance to lobby their proposals and all end-up winners at the end of the negotiation process. A good business person will tell you that negotiation is not a chance for you to hustle or low-ball other people. When you have this in mind from the get-go, your reputation will be negatively affected in the long run. Ultimately, your business will suffer too.

The Plan
Before you start the negotiation process, it's important that you have a good plan. This will serve as your road map that will help you successfully arrive to your destination. It basically gives you an idea about the best ways to achieve your goal.

The win-win agreement
Like I've said, this is the ultimate goal of negotiation-a win-win agreement. In order for you to achieve this, a good plan is needed. The plan should include the strategies and tactics that you'll employ in order for you to achieve your goal.

What Is The Goal Of Negotiation

To be clearer about what you need to do before you enter into any type of negotiation, here are 4 steps that will serve as your guideline:

1. You need to define your goals and objectives - by setting your goals and objectives, you'll be constantly reminded why you're negotiating in the first place. You'll be able to design good strategies and tactics that are relevant to these goals and that will help you achieve them.

There are many people who don't do this that's why they get lost during the process of negotiation and end-up at the losing end.

2. Learn more about the business or the person that you're going to negotiate with. Don't forget to include the market and the competition. You have to cover your bases.

3. Identify the strategies that you'll employ.

4. Identify the tactics that you'll employ - if you have plan A, have plan B and plan C as well.

Here are more tips on how to negotiation:

1. Focus on the problem - you don't want to go personal with the people you're dealing with. The best way to get a win-win agreement is to focus on the problem at hand and not at the people you're dealing with. By doing this, you're able to do business with them without ruining your relationship with the other party.

2. Understand their motive or bargaining position - Do they have a hidden agenda? Sometimes, you have to go beyond what you hear. Try to analyze things.

3. Alternatives - if you can't agree on the initial proposal, try to think about other options that is amenable to both parties.

What Is The Goal Of Negotiation
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Dramatic Training Solutions, a UK training company that provides sales, customer service and management training to reputable companies. One of the training that they also provide is negotiation. Their training use business role play actors and it is in a workshop format which makes it very effective.

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Friday, December 7, 2012

Negotiation - Understanding Movement, Concessions And Bargaining

Asking questions and listening effectively are important skills both in selling and
negotiating. The first phase of negotiation involves both parties agreeing the
background to the negotiation and fishing for the opening demand or offer.

It is often better to present the opening demand or offer in terms of a hypothetical
question, as this allows the negotiator to retreat to his initial position if necessary.

The opening offer will probably be at or just about the level of the negotiator's
maximum expectation, giving him room to manoeuvre, but not so high that the offer
lacks credibility. Do not attempt to win. at this stage, but hold sufficient back so that
you are able to move, if necessary, at a later stage.

Negotiation - Understanding Movement, Concessions And Bargaining

This is a difficult period in the negotiation process and a professional negotiator will
often use silence or other pressure techniques to solicit information from the other
party.

Further Movement and Concessions:

During negotiations, it can be in the interest of each side to keep asking questions
and raising objections. Many excellent negotiators are low reactors who will proceed
very slowly. However, given that the opening position of each party differs, then there has to be movement and concessions if a deal is to be struck.

Negotiators will tend, at first, to discuss extra demands, trying to get the other side
to agree to these without offering anything in return. They will be reluctant to give
information or will defer decisions in order to increase the pressure on the other
person.

When an offer does come, it will often be on the basis of a quotation based on the
minimum quantity at the lowest possible price. In all this, the negotiator is
attempting to dominate the interview, pressing for maximum advantage, and trying
to force the other person to concede on a major issue.

The skilled negotiator will ask the other side for a complete list of all his, or her
requirements, and will not concede on a single issue until he knows the nature of
the whole package. He will then begin to trade concessions, starting with the
smaller, less important aspects of the package.

Negotiators should avoid making one-sided concessions which will severely weaken
their final position and could affect the overall profitability of the deal.

When movement comes, it begins slowly, and then can be very rapid as both parties
sense a deal is on the cards. Movement does tend to be discontinuous with
either party moving and the other holding up the agreement at any one time. This
leads to short periods of deadlock, which can be brought to an end in different
ways.

Some of these are:

o Period of silence. Wait for the other party to speak.

o Agree to a concession. Always trade concessions by saying"If I do this, will you do that"?

o Adjournment to review positions.

o Agree to leave certain issues to one side for later and concentrate on the rest.

Identify areas of common agreement.

o The use of the relationship with the other side to break the deadlock.

Signals to be aware of that could mean the other side wishes movement to take
place could include:

o Trial movement. One side uses words like "What would you say if ...?"
or uses hypothetical examples.

o Summarises the position to date and asks "Where do we go from here?"

o One side calls for adjournment.

o Appeals to the other side's better nature.

o Asks for more information.

o Uses "crowding" techniques to force movement, e.g. aggressive behaviour, sets
deadlines and time limits, threatens use of the competition.

The use of concessions is a vital part of building a profitable relationship for both
parties in the negotiation. Earlier, we discussed the different elements that could
constitute the final deal. The use of concessions enables negotiators to build a
mutually profitable deal that is not one-sided in the other side's favour i.e. It results in a "win-win" outcome.

And Finally - Bargaining:

When it comes to bargaining try to get the other side to commit themselves first. For
example:

Scenario 1.

Buyer: "I'm willing to reach some sort of deal, but I want a 10% discount".

Salesperson: "Okay, I'll agree a 10% discount, but we'll have to look at a
longer-term agreement".

Buyer: "Well, thanks for the 10% but the 1 year contract we have already
agreed will have to stand".

Scenario 2.

Buyer: "I'm willing to reach some sort of deal, but I want a 10% discount".

Salesperson: "Okay, we may be able to look at our discount structure, but to
do that we'll need to agree a 2 year contract".

Buyer: "Okay, well 2 years may be possible, but can we go to the full 10%?"

In the first scenario an offer of 10% was made, but what was asked for was vague.
Responding to a specific demand like this we need to be vague, but positive: "Okay, we may be able to look at our discount structure". and our counter demand needs to be specific: "But to do that we'll need to agree a 2 year contract"

Remember, when you bargain, offer vague, ask specific.

Copyright © 2007 Jonathan Farrington. All rights reserved

Negotiation - Understanding Movement, Concessions And Bargaining
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To find out more about the author or to subscribe to his newsletter for dedicated business professionals, visit: http://www.jonathanfarrington.com

You can also read his highly informative and popular weekly blog at: http://www.thejfblogit.co.uk

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Sunday, December 2, 2012

Writing an RFP (Request for Proposal)

A while back, a potential client provided me with some general details of the writing work he wanted me to do for his company. Then he asked me to send him a proposal.

Proposal?! I panicked as I tried to confirm with him what he meant by that since I had never done one before, at least not as a freelancer.

I must've not really wanted to pursue this opportunity since I didn't bother to do research or follow up with the company after submitting a contract instead of a proposal. A little time passed, I came across an article on writing RFPs (Request for Proposal). Ding! The light bulb went on. This guy verbally gave me his RFP and wanted a written response.

Writing an RFP (Request for Proposal)

When a company needs a project to be completed by a contractor or outside source, they write a RFP. This is a formal document describing the project, how the contract companies should respond, how the proposals will be reviewed, and contact information. Often, the company documents the submission guidelines to make it easier for them to compare responses. There are no specific standards or guidelines for creating the RFP, but government agencies usually strict standards they follow when conducting the proposal process.

Outside companies read the RFP and write a proposal (a bid) explaining how they can best provide and meet those needs. When writing the proposal, the company should closely follow the guidelines established in the RFP to avoid being removed from consideration for the potential project.

A typical proposal contains:

Executive summary - summary of the entire proposal Statement of need - why project is necessary Project description - How project will be implemented and evaluated Organization information Project schedule Budget Conclusion

My situation was an informal version of all this. The client gave me a high level overview of what I might do for him. If I knew then what I know now, I would've written up a description of the client's needs and how I would complete the work in meeting those needs.

Small businesses would likely do a proposal in between the one I got and the complex government required ones. Most small businesses will be prompted to write a proposal when approaching a client. The client may ask you to submit a proposal outlining what you can do for them. In this case, write a proposal including the elements of a typical proposal and keep it short and to the point especially if the client is not a large company.

There are examples of RFPs and responses peppered throughout the Web, but which one you can learn from depends on the type of work involved. A proposal can be two pages or as big as a book. Rely on your favorite search engine and do the research to create an unbeatable proposal.

Writing an RFP (Request for Proposal)
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Meryl K. Evans, Content Maven, is Editor-in-Chief of eNewsletter Journal and The Remediator Security Digest. She's a slave to a MarketingProfs weekly column and a Web design reference guide at InformIT. She is the author of the popular e-report, How to Start a Business Blog and Build Traffic. Visit her site at http://www.meryl.net/blog/ for free newsletters, articles, and tips.

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